SIOC Operations
Security Integrated Operations Centre.
A 24/7 unified command environment for monitoring, response and coordination — across every site, every system and every team you operate.
Overview
One Centre. Every Operation.
The Security Integrated Operations Centre (SIOC) is the brain of every PICO deployment — combining licensed operators, SOP-driven workflows and the MyPICO platform to keep your operations safe, coordinated and accountable.
Unified Command
Every site, every system, on a single screen.
24/7 Operations
Round-the-clock licensed operators on duty.
Smart Alerts
Verified incidents trigger SOP-driven response.
Live Insights
Real-time KPIs, dashboards and analytics.
How It Works
Detect, Verify, Coordinate, Resolve.
Detect
Cameras, alarms and sensors stream into the SIOC.
Verify
Operators triage every alert with live video.
Escalate
Verified events escalated by SOP to right teams.
Coordinate
Direct on-site officers, response teams and stakeholders.
Resolve
Incident closed with full evidence and timeline.
Improve
Post-incident review feeds continuous SOP refinement.
Capabilities
Built for Mission-Critical Operations.
Live CCTV Monitoring
Continuous oversight of every connected camera and site.
Alarm Verification
Visual verification before any response is dispatched.
Incident Coordination
Operators direct ground teams via app and radio.
GPS Tracking
Live location of patrols, vehicles and lone workers.
Communications Hub
Two-way voice, radio and messaging integrated.
Reporting & Audit
Detailed logs, snapshots and full audit trail.
Operations
Singapore-Based. Always-On.
A licensed, trained operations team running 24/7/365 — backed by enterprise-grade infrastructure and SOPs.
- Singapore-based 24/7 operations team
- Licensed and trained command operators
- SOP-driven response and escalation
- Multi-site, multi-tenant capable
- Integration with CCTV, alarms, ANPR and access
- Live dashboards and incident reporting
- Disaster recovery and business continuity ready
Built for Every Environment
Corporate HQ
Industrial
Logistics
Residential
Education
Healthcare
Retail
Govt & Critical
Explore Solutions That Complement SIOC
Mission-Critical Operations, Around the Clock.
Tour our SIOC and see what 24/7 unified command really looks like.