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Securing Singapore's Commercial & Retail Spaces

Professional security teams and integrated technology protecting office towers, shopping malls, retail stores, and commercial complexes — from the CBD to suburban heartlands.

200+
Shopping Malls in Singapore
URA / Industry Data
4.7M sqm
Total Retail Space
URA Property Statistics
24/7
SIOC Monitoring Coverage

Understanding Commercial & Retail Security

Singapore's commercial and retail landscape — from Grade A office towers in Raffles Place, Marina Bay, and Tanjong Pagar to over 200 shopping malls in suburban heartlands like Tampines, Jurong East, and Woodlands — represents one of the highest concentrations of commercial real estate in Asia. With 4.7 million square metres of retail space and a growing portfolio of mixed-use developments, security must protect assets and people while maintaining welcoming environments for tenants and shoppers.

PICO Guards provides integrated security combining professional officers with video analytics, access control, and visitor management technology. Our teams manage corporate lobby operations, coordinate retail loss prevention, and provide 24/7 SIOC-backed monitoring across multi-tenant complexes — scaling from a single concierge officer to full multi-disciplinary security teams.

Commercial Compliance

  • SCDF Fire Safety Regulations
  • BCA Building Standards
  • Workplace Safety & Health (WSH) Act
  • PDPA Data Protection
  • PLRD Licensed Officers
Singapore Commercial & Retail at a Glance
200+
Shopping malls and retail developments across Singapore
Source: URA / Industry Data
4.7M
Square metres of total retail space island-wide
Source: URA Property Market Statistics
3,100+
Commercial office buildings in the Central Region
Source: URA
57M
Square metres of total commercial office space in Singapore
Source: URA Property Market Statistics

What We Deliver for Commercial & Retail

Trained officers and integrated technology, purpose-built for commercial & retail environments.

Corporate Lobby & Concierge

Officers trained in hospitality-grade front-of-house operations for Grade A office towers, managing visitor registration, tenant coordination, and building access.

Retail Loss Prevention

Trained teams providing visible deterrence and coordinated loss prevention coverage across retail floors and tenant areas.

Crowd & Traffic Flow Management

Officers experienced in managing shopper traffic during peak periods, sales events, and festive seasons across high-footfall retail environments.

Multi-Tenant Building Security

Coordinated security operations across multi-floor, multi-tenant commercial complexes with centralised access control and incident management.

After-Hours & Overnight Security

Round-the-clock coverage for commercial buildings and retail malls during off-peak hours, including loading dock and service area monitoring.

REIT Portfolio Security

Scalable security programmes for REITs and property managers overseeing portfolios of commercial and retail assets across Singapore.

Technology-Supported Commercial Security

Our integrated technology platform supports officers deployed across commercial and retail environments with real-time monitoring and digital operations.

Visitor & Tenant Management

Digital visitor registration with tenant notification, contractor pass management, and access tracking across multi-tenant commercial buildings — providing full visitor audit trails.

VMS Access Control MyPICO

Retail Surveillance & Analytics

Video analytics monitoring of retail floors, common areas, and car parks with automated alerting for security events and 24/7 SIOC coordination.

Video Analytics SIOC Operations

Centralised Portfolio Monitoring

SIOC command centre providing centralised oversight across multiple commercial properties — enabling portfolio-wide security visibility for REITs and property managers.

SIOC Operations MyPICO Video Analytics

Security Services for Commercial & Retail

We deploy these professional security services tailored for commercial & retail environments.

Manned Guarding

Trained Officers. Technology-Backed. Accountable Every Minute.

PLRD-licensed officers deployed across office towers, shopping malls, and commercial complexes — managing access control, patrols, and incident response.

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Sentinel Patrol

Flexible, Responsive, Always On the Move

Sentinel Patrol coverage for commercial building perimeters, retail car parks, and loading docks during off-peak and overnight hours.

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Event Security

Your Event Runs Smoothly Because Security Never Stops Working.

Security coordination for mall promotions, tenant events, festive activations, and corporate functions within commercial premises.

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Security Concierge

The First Face Your Visitors See. The Last Line They'll Ever Cross.

Hospitality-trained officers managing corporate lobby operations, visitor registration, and front-of-house duties to the standards expected by Grade A tenants.

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Sentinel Overwatch

Remote Command-Grade Surveillance. Zero On-Site Manpower.

24/7 Sentinel Overwatch remote surveillance of commercial and retail premises with video analytics, alarm verification, and priority escalation for confirmed security events.

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Void Property Security

Empty Buildings Attract Problems. We Make Sure They Don't.

Securing vacant retail units, empty office floors, and commercial properties between tenancies — preventing unauthorised access, squatting, and vandalism.

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Security Systems Integration

Designed. Installed. Integrated. Maintained. End to End.

Full security systems lifecycle for commercial properties — CCTV, access control, fire alarm, and intercom design, installation, integration, and ongoing maintenance.

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Hybrid Security

Physical Presence. Digital Intelligence. One Unified Operation.

Unified officer-plus-technology security programmes for commercial complexes — physical guarding, remote monitoring, video analytics, and SIOC command under one contract.

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Technology Powering Commercial & Retail Security

Advanced technology platforms driving security outcomes for commercial & retail environments.

Video Analytics

AI-powered analytics deployed on your existing cameras — perimeter breach detection, facial recognition, licence plate reading, behavioural analysis, and real-time command centre alerts.

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Visitor Management System

Digital visitor registration with ID scanning, photo capture, badge printing, watchlist screening, and instant host notifications — replacing clipboard sign-ins with seamless security.

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SIOC Operations

Our purpose-built 24/7 command-and-control facility where trained operators monitor every deployment, coordinate every response, and support every field officer in real time.

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MyPICO

The proprietary command-and-control platform behind every PICO deployment — digital incident reporting, patrol verification, workforce scheduling, and AI analytics in one intelligent system.

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Access Control

Multi-layered entry management with card readers, biometrics, mobile credentials, and physical barriers — integrated with our command centre for live monitoring and instant response.

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Self-Registration Kiosk

Self-service visitor check-in with ID scanning, photo capture, badge printing, and temporary access card dispensing — reducing lobby queues while strengthening security.

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Virtual Patrol

Trained security operators conducting systematic camera surveillance rounds from our command centre — checking every zone, verifying every alert, and dispatching response when needed.

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Security Robots

Autonomous patrol robots with 360-degree cameras, thermal imaging, and environmental sensors — covering pre-programmed routes 24/7 alongside human officers.

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Alarm Monitoring

Every alarm event verified by a trained operator with live camera feeds and site context — false alarms filtered, real threats escalated, and emergency services dispatched when needed.

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Vehicle Management & ANPR

Automatic Number Plate Recognition that captures every plate, automates barrier access, flags unknown vehicles, and provides traffic analytics — all integrated with our command centre.

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IoT & Smart Building

All building sensor networks — temperature, humidity, smoke, gas, water leak, and power — unified into one monitored ecosystem connected to our command centre and AI analytics engine.

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Clients We Serve in Commercial & Retail

Perennial Holdings
Shilla Travel Retail
CapitaLand

Why Commercial & Retail Properties Choose PICO

Commercial Property Expertise

Decades of experience securing Singapore's office towers, shopping malls, and mixed-use developments — from the CBD to suburban heartlands.

Hospitality-Grade Officers

Officers trained in customer service excellence, ensuring security presentation meets the standards expected by premium tenants and retail brands.

Portfolio Scalability

Scalable security programmes for REITs and property managers, providing consistent standards across entire commercial portfolios.

24/7 SIOC Monitoring

Centralised command centre providing round-the-clock monitoring, alarm verification, and coordinated response across all commercial sites.

30+
Years in Commercial Security
24/7
SIOC Command Centre Monitoring
100%
Digital Operations & Reporting

Secure Your Commercial Property

Speak with our commercial security specialists about a tailored security assessment for your office tower, shopping mall, or retail complex.