Alarm Monitoring
24/7 Verified Alarm Response.
Every alarm visually verified, every escalation SOP-driven, every response logged and audit-ready — backed by our 24/7 PICO Command Centre.
Overview
Stop False Alarms. Speed Up Real Response.
Most alarms are false. Ours aren't. PICO Alarm Monitoring combines connected sensors, live CCTV verification and 24/7 licensed operators — so every escalation is real, fast and fully documented.
24/7 Monitoring
Always-on alarm response from our SIOC.
Visual Verification
Live CCTV verifies every alarm before action.
Rapid Escalation
SOP-driven dispatch to right responders.
Audit & Compliance
Full event log with snapshots and timestamps.
How It Works
Verified, Escalated and Resolved — Fast.
Alarm Triggered
Sensor, panel or system raises an alert.
Verify
Operator reviews live cameras and validates.
Notify
Auto-call key contacts and alert response teams.
Dispatch
On-ground officers, police or fire as required.
Resolve
Incident closed, evidence captured, reported.
What We Monitor
Every Type of Alarm. One Response.
Intrusion & Burglary
Door, window, motion and perimeter alarms.
Fire & Smoke
Detector signals verified before fire dispatch.
Water & Leak
Floor sensors, leak detectors and water flow.
Panic & Duress
Hold-up, panic and duress button events.
Environmental
Temperature, humidity and HVAC anomalies.
System Health
Power loss, comm failure and tamper alerts.
Capabilities
Always Watching. Always Verifying.
Every alert is triaged by a human operator with live video — eliminating false dispatches and getting real responders to real events, faster.
- 24/7 SIOC-backed alarm response team
- Visual verification before any dispatch
- Multi-tier SOPs and escalation workflows
- Integration with major alarm panels and sensors
- Auto-notify clients via call, SMS, email or app
- Full audit trail with snapshots and timeline
- Compliance-ready reporting for insurers
Built for Every Environment
Commercial
Logistics
Residential
Retail
Industrial
Education
Healthcare
Government
Explore Solutions That Complement Alarm Monitoring
Verified Alarms. Faster Response.
Connect your alarms to PICO Monitoring and let our 24/7 operators handle the rest.