Sentinel Overwatch
24/7 remote surveillance by trained SIOC operators using your existing cameras, AI video analytics, and two-way audio intervention. Command-grade protection without on-site guards, at a fraction of the cost.
What is Sentinel Overwatch?
Sentinel Overwatch is PICO's command-grade remote surveillance service — trained security operators watching your sites 24/7 through your cameras, backed by AI analytics that detect threats in real time. It replaces or supplements physical guards with a virtual security team that sees more, responds faster, and costs a fraction of on-site manpower. This isn't passive CCTV recording. It's active, human-led surveillance operations run from our command centre.
24/7 Command-Grade Surveillance
Trained SIOC operators conduct systematic virtual patrol rounds and respond to live alerts — providing command-grade eyes on your site around the clock, every day of the year.
AI That Catches What Eyes Miss
Video analytics algorithms detect perimeter breaches, loitering, and anomalous behaviour automatically — generating instant alerts so operators can respond before incidents develop.
Fraction of Guard Costs
Sentinel Overwatch delivers comprehensive site protection without on-ground officers — dramatically lowering security costs while maintaining or improving detection capability.
Verified Before Dispatched
Every alarm is verified remotely via live camera before anyone is sent. False alarm callouts eliminated. Response resources deployed only when the threat is confirmed real.
Voice Intervention, No Officers Needed
SIOC operators issue live verbal warnings through on-site speakers — challenging intruders, deterring trespassers, and resolving situations without physical deployment.
Multi-Site From One Contract
A single Sentinel Overwatch contract covers your entire property portfolio — from one warehouse to fifty sites — all managed from our centralised command centre.
How Sentinel Overwatch Works
Sentinel Overwatch is a structured, command-driven operation — not passive CCTV recording. Here is exactly what happens from the moment your cameras go live with PICO Guards.
Scheduled Virtual Patrol Rounds
Operators conduct systematic camera sweeps at defined intervals — checking every zone, every door, every perimeter angle on a documented schedule.
AI-Powered Anomaly Detection
Video analytics continuously analyse camera feeds for perimeter breaches, loitering, unusual movement patterns, and other threats — generating instant alerts.
Live Alarm Verification
Every triggered alarm assessed by a human operator via live camera before anyone is dispatched. False alarms filtered. Real threats escalated immediately.
Two-Way Audio Intervention
SIOC operators issue verbal challenges and warnings through on-site speakers — deterring trespassers and resolving situations without physical officers.
Evidence Capture & Reporting
All events logged with timestamped video clips, screenshots, and operator notes — available through the client portal for audit, investigation, and compliance.
Hybrid Physical-Remote Response
Seamless handoff to mobile patrol officers when situations require boots on the ground — guided by real-time camera intelligence from the command centre.
Multi-Site Centralised Coverage
Monitor dozens of sites from a single command contract. Each site gets its own patrol schedule, escalation protocol, and performance SLA.
Sectors Protected by Sentinel Overwatch
Sentinel Overwatch is especially valuable for properties that need consistent protection outside business hours, across multiple sites, or in environments where physical guarding isn't cost-effective.
Commercial & Retail
After-hours monitoring of office lobbies, retail floors, car parks, and building perimeters.
Logistics & Warehousing
Continuous surveillance across warehouse yards, loading bays, and distribution centre perimeters.
Construction
Overnight and weekend site monitoring to prevent theft, vandalism, and unauthorized access to equipment.
Residential
Estate and condominium common areas monitored remotely to supplement physical guards cost-effectively.
Education
Campus surveillance during evenings, holidays, and non-term periods to protect facilities and assets.
Financial Services
After-hours monitoring of bank branches and ATM areas with AI-powered anomaly detection.
Government & Public Services
Remote surveillance of public buildings and government facilities requiring continuous monitoring coverage.
The Technology Behind Sentinel Overwatch
Sentinel Overwatch is not just cameras on a screen. It's a converged platform of AI analytics, trained operators, and autonomous systems working together to protect your site intelligently.
Virtual Patrol
Remote Eyes on Your Site
The core of Sentinel Overwatch — trained SIOC operators conduct scheduled virtual patrol rounds across all your camera zones, detecting and escalating incidents without physical presence.
- Scheduled remote patrol rounds
- Live camera zone monitoring
- Alarm verification before dispatch
- Multi-site simultaneous coverage
Video Analytics
AI-Powered Surveillance
AI algorithms continuously analyse video feeds to automatically detect perimeter breaches, loitering, and crowd anomalies — sending real-time alerts to SIOC operators and reducing reliance on passive monitoring.
- Perimeter breach detection
- Loitering & anomaly alerts
- License plate recognition
- Heat mapping & crowd analysis
SIOC Command Centre
24/7 Command & Control Hub
The nerve centre of Sentinel Overwatch — SIOC operators receive all alerts, verify incidents, coordinate dispatch, and provide clients with real-time and historical reporting via a dedicated portal.
- 24/7 trained operator team
- Unified multi-site dashboard
- Emergency escalation & dispatch
- Client reporting portal
MyPICO App
Smart Coordination Platform
When incidents require physical response, the MyPICO App connects SIOC operators directly with mobile patrol officers — enabling fast dispatch, GPS tracking, and digital incident closure.
- Officer dispatch coordination
- GPS-tracked response
- Digital incident documentation
- Real-time SITREP reporting
Security Robots
Autonomous Mobile Surveillance
At larger sites, autonomous security robots complement remote monitoring with 360° cameras, thermal imaging, and physical deterrence — extending coverage to areas cameras alone cannot reach.
- Autonomous patrol routes
- 360° camera & thermal imaging
- Two-way audio deterrence
- Real-time feed to SIOC
See More. Deploy Less. Protect Everything.
Talk to our team about a Sentinel Overwatch setup tailored to your sites, camera infrastructure, and budget.