Sentinel Overwatch
24/7 remote monitoring, visual verification and rapid escalation from a central command environment that extends coverage beyond the physical guard post.
Overview
Eyes On. Always.
Sentinel Overwatch is a remote surveillance and incident monitoring service delivered through a central command environment. It enables visual verification, alarm handling, after-hours monitoring and structured escalation across one or many sites.
Our operators connect cameras, alarms and sensors into a unified view, so every alert is verified before it triggers a response.
Why Sentinel Overwatch
24/7 Coverage
Continuous monitoring around the clock, every day.
Visual Verification
Operators verify alerts via live camera feeds.
Smart Escalation
Structured escalation to the right teams and responders.
Actionable Reporting
Detailed incident logs, snapshots and audit trail.
How It Works
1
Detect
Alerts or events are triggered from cameras, sensors or systems.
2
Review & Verify
Our operators review live feeds and validate the event in real time.
3
Escalate
Verified incidents are escalated to the right people or teams.
4
Coordinate Response
We coordinate with on-site personnel, guards or responders as required.
5
Report & Close
Incident is logged, actions documented and case is closed.
Core Capabilities
Live Camera Monitoring
Continuous monitoring of CCTV feeds across all sites.
Alarm Verification
Verify and assess alarms before triggering response.
Incident Escalation
Structured escalation to guards, clients or emergency services.
After-Hours Surveillance
Extended monitoring beyond operating hours.
Multi-Site Oversight
Centralised view of multiple locations from one platform.
Reporting & Audit Trail
Detailed reports, snapshots and full activity logs.
Monitoring & Escalation Model
One View. Every Site.
- Visual verification before actioning
- Escalation to client or response teams
- Structured SOP-driven handling
- Faster awareness across off-hours periods
- Suitable for single-site or multi-site operations
Reporting & Technology
Sentinel Overwatch is powered by an integrated platform that provides real-time monitoring, detailed incident logs, snapshots, escalation history and analytics.
Clients receive visibility through MyPICO, our secure dashboard for live status, reports and performance insights.
- Real-time dashboards & site status
- Incident logs with timeline & notes
- Snapshot & video clip attachments
- Escalation history & actions taken
- Exportable reports & audit trail
Ideal Use Cases
Vacant or Low-Occupancy Sites
Multi-Site Operations
Central Oversight Facilities
Sites with CCTV / Sensors
Need Smarter Remote Monitoring?
Let us design a Sentinel Overwatch model tailored to your site, risk profile and operating hours.