Peace of Mind for Every Resident
Security concierge officers trained in hospitality and protection, backed by visitor management technology and 24/7 SIOC support — for condominiums, landed estates, and gated communities across Singapore.
Understanding Residential Security
Singapore's private residential landscape encompasses over 1.4 million units across condominiums, landed estates, and gated communities — all requiring security that balances vigilance with the warmth residents expect when they come home. Management corporations (MCSTs) face growing expectations from residents for professional, responsive security services that meet BMSMA obligations and PLRD licensing standards.
PICO Guards deploys security concierge officers trained in both protection and hospitality for residential environments. Our teams manage guardhouse operations, visitor and vehicle access, common area coverage, and emergency coordination — backed by VMS for digital visitor management, MyPICO for transparent reporting to MCSTs, and 24/7 SIOC command support.
Residential Compliance
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Building Maintenance & Strata Management Act (BMSMA)
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PLRD Licensed Security Officers
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SCDF Fire Safety Requirements
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PDPA Resident Data Protection
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Police Advisory on Residential Security
What We Deliver for Residential
Trained officers and integrated technology, purpose-built for residential environments.
Security Concierge Services
Officers trained in both security and hospitality, providing professional guardhouse and lobby operations for residential developments.
Visitor & Vehicle Access Management
Controlled entry for visitors, deliveries, and contractors with digital registration and verification at condominium barrier gates.
Common Area Patrols
Scheduled and randomised patrol coverage of car parks, swimming pools, playgrounds, and common corridors throughout all hours.
MCST Reporting & Transparency
Comprehensive digital reporting that gives management committees full visibility into security operations, incidents, and patrol compliance.
Landed Estate Patrol Coverage
Sentinel Patrol drive-by coverage for landed estates, bungalow clusters, and Good Class Bungalow areas across Singapore.
Emergency Response Coordination
24/7 SIOC-backed emergency support with coordinated response for fire, medical, security, and building emergencies.
Technology-Enhanced Residential Security
Our integrated platform supports officers and gives MCSTs full visibility into the security operations protecting their residents.
Digital Visitor Management
Residents pre-register visitors and deliveries digitally. Officers verify arrivals against registered records, creating a complete access trail for MCST oversight.
Virtual Patrol for Common Areas
Camera-based monitoring of car parks, perimeter fencing, and common facilities during overnight hours — supplementing physical patrols with continuous visual coverage.
MCST Operations Dashboard
Management committees access real-time patrol records, incident reports, and security analytics through MyPICO — ensuring full accountability and transparency.
Security Services for Residential
We deploy these professional security services tailored for residential environments.
Security Concierge
The First Face Your Visitors See. The Last Line They'll Ever Cross.
Professional front-of-house officers managing guardhouse operations, visitor reception, and resident liaison with warmth and vigilance.
Learn moreManned Guarding
Trained Officers. Technology-Backed. Accountable Every Minute.
PLRD-licensed officers providing access control, patrol coverage, and emergency response across condominium and residential developments.
Learn moreSentinel Patrol
Flexible, Responsive, Always On the Move
Sentinel Patrol drive-by coverage for landed estates, bungalow clusters, and residential areas without permanent on-site guarding.
Learn moreSentinel Overwatch
Remote Command-Grade Surveillance. Zero On-Site Manpower.
24/7 remote surveillance of condominium common areas, car parks, and perimeters from our SIOC command centre — supplementing on-site officers with constant camera monitoring.
Learn moreVoid Property Security
Empty Buildings Attract Problems. We Make Sure They Don't.
Security coverage for unoccupied residential units, vacant estates, and properties under renovation — preventing break-ins, vandalism, and unauthorised occupation.
Learn moreRapid Deploy Surveillance
Drop It. Power It. Watch Everything.
Portable, self-powered surveillance towers deployed rapidly for estate construction zones, temporary parking overflows, or areas lacking permanent camera infrastructure.
Learn moreHybrid Security
Physical Presence. Digital Intelligence. One Unified Operation.
Integrated security combining concierge officers, remote CCTV monitoring, access control technology, and SIOC command into a unified residential security programme.
Learn moreTechnology Powering Residential Security
Advanced technology platforms driving security outcomes for residential environments.
Visitor Management System
Digital visitor registration with ID scanning, photo capture, badge printing, watchlist screening, and instant host notifications — replacing clipboard sign-ins with seamless security.
Learn moreMyPICO
The proprietary command-and-control platform behind every PICO deployment — digital incident reporting, patrol verification, workforce scheduling, and AI analytics in one intelligent system.
Learn moreVirtual Patrol
Trained security operators conducting systematic camera surveillance rounds from our command centre — checking every zone, verifying every alert, and dispatching response when needed.
Learn moreSIOC Operations
Our purpose-built 24/7 command-and-control facility where trained operators monitor every deployment, coordinate every response, and support every field officer in real time.
Learn moreVideo Analytics
AI-powered analytics deployed on your existing cameras — perimeter breach detection, facial recognition, licence plate reading, behavioural analysis, and real-time command centre alerts.
Learn moreAlarm Monitoring
Every alarm event verified by a trained operator with live camera feeds and site context — false alarms filtered, real threats escalated, and emergency services dispatched when needed.
Learn moreVehicle Management & ANPR
Automatic Number Plate Recognition that captures every plate, automates barrier access, flags unknown vehicles, and provides traffic analytics — all integrated with our command centre.
Learn moreWhy Residential Communities Trust PICO
Hospitality-Trained Officers
Officers complete residential-specific training in customer service, resident engagement, and professional guardhouse operations beyond standard PLRD requirements.
BMSMA Compliance Ready
Deployments designed to meet BMSMA obligations and MCST governance requirements with full digital documentation from day one.
Full MCST Transparency
Management committees receive real-time access to patrol logs, incident reports, and security analytics through our MyPICO platform.
24/7 SIOC Emergency Support
Every residential site is backed by our SIOC command centre with priority escalation for fire, medical, and security emergencies.
Secure Your Residential Community
Speak with our residential security specialists about a tailored security plan for your condominium or estate.