MyPICO
The proprietary command-and-control platform behind every PICO deployment — digital incident reporting, patrol verification, workforce scheduling, and AI analytics in one intelligent system.
What is MyPICO?
MyPICO is the proprietary command-and-control platform behind every PICO deployment. It replaces paper logs, Excel trackers, and WhatsApp groups with a single intelligent system — covering digital incident reporting, NFC patrol verification, workforce scheduling, key tracking, visitor logging, and AI-powered analytics. Over 40 integrated modules give supervisors real-time visibility across every officer and every site.
Features
Explore the capabilities of MyPICO
Digital Occurrence Reporting
Officers capture incidents from their phones — photos, GPS stamps, structured forms, voice notes. Every report timestamped and attributed. Paper logs eliminated overnight.
AI Incident Engine
Incidents auto-categorised by severity, routed to the right supervisor, and tracked through to verified closure. The AI learns your site's patterns and flags anomalies before you spot them.
Real-Time SITREP Command View
A live operational picture across every site you manage — active incidents, officer locations, patrol progress, SLA metrics, and system health on one screen.
Patrol Checkpoint Verification
NFC tags and QR codes at every checkpoint. Officers tap to prove presence — timestamp, GPS, and photo evidence. Missed or late checkpoints escalate automatically.
SOS & Lone Worker Alerts
One-touch panic sends GPS coordinates to the command centre instantly. Integrated with automated welfare check-ins for solo deployments.
Key & Asset Custody Tracking
Every key handover, every equipment movement tracked digitally with officer ID, timestamps, and photo evidence. Full chain-of-custody audit trails.
Predictive Analytics Dashboard
AI aggregates data across all modules — surfacing risk trends, performance gaps, peak incident windows, and staffing optimisation recommendations you'd never find manually.
Workforce Scheduling & Rostering
Automated shift planning, roster generation, and real-time availability tracking — ensuring optimal officer deployment across all sites.
Leave & Attendance Management
Digital leave applications, attendance tracking with GPS verification, and automated alerts for absences or late arrivals.
Training & Certification Tracker
Monitor officer certifications, schedule refresher courses, and ensure all deployed personnel meet site-specific training requirements.
Visitor Management System
Pre-register visitors, issue digital passes, and log every sign-in and sign-out with photo capture and host notification — accessible from both mobile and command centre.
Digital Daily Occurrence Book
Replace paper DOBs with a structured, searchable, tamper-proof digital log. Every shift entry is timestamped, attributed to the officer, and instantly accessible to supervisors and clients.
Client Portal & Live Reporting
Clients access a branded dashboard showing real-time incident feeds, SLA performance metrics, patrol completion rates, and downloadable monthly reports — full transparency without phone calls.
Post Order Management
Digital post orders pushed directly to officer devices, updated instantly without reprinting. Site-specific instructions, SOPs, and escalation contacts always current and always accessible.
Body Camera Integration
Officers body camera footage syncs directly to the platform and links to incident reports for verifiable evidence. Footage is stored securely and accessible by authorised supervisors.
Blacklist & Watchlist Alerts
Maintain a centralised blacklist of banned individuals. Officers and camera systems cross-reference entries in real time and trigger instant alerts when a match is detected at access points.
Geofencing & Location Tracking
Define virtual boundaries for officers and assets. Receive automatic alerts when personnel leave assigned zones or enter restricted areas during their shift.
Vehicle & Carpark Management
Track vehicle entries and exits with ANPR integration. Manage season parking, visitor lots, and unauthorised vehicle alerts through a single dashboard.
Maintenance & Defect Reporting
Officers report facility defects — broken lights, water leaks, damaged barriers — with photos and GPS tags. Automatically route to building management for resolution.
Fire Safety & Emergency Drills
Digital fire safety checklists, equipment inspection logs, and emergency drill coordination. Track compliance across all sites from a central view.
Key Benefits
AI woven into everything
Not bolted on. Intelligence runs through incident routing, pattern detection, anomaly flagging, and performance analytics across every module.
3x faster incident resolution
From officer report to supervisor action to verified closure — structured workflows cut the delays that cripple paper-based processes.
Insights that change decisions
AI-generated analytics reveal risk patterns, peak times, recurring incidents, and performance trends — information that drives strategy, not just reports.
Complete operational visibility
Every officer, patrol, incident, visitor, and key movement across every site — live on one unified command dashboard.
Connects everyone
Field officers, supervisors, operations managers, command centre, and clients — one platform, one truth, zero communication gaps.
Audit-proof by design
Every action timestamped, geotagged, and attributed. Compliance documentation generates itself — auditors get facts, not excuses.
How It Works
Capture
Officers submit reports, patrol logs, visitor records, key movements, and evidence in real time through the MyPICO mobile app. Every entry geotagged and timestamped automatically.
Manage
AI assists supervisors to categorise, prioritise, assign, and track every event through to verified resolution. Nothing slips through. Nothing gets lost.
Analyse
Predictive dashboards and AI-powered reports delivered to operations teams and clients on demand — turning raw data into security intelligence.
Works with your existing systems
Seamless integration with leading platforms
Industries Benefiting from MyPICO
MyPICO is deployed across these sectors, tailored to each industry's unique requirements.
Government & Public Services
High-security protocols and regulatory compliance for government buildings, statutory boards, and public service facilities across Singapore.
Education
Safe, welcoming learning environments for primary schools, secondary schools, polytechnics, universities, and international schools across Singapore.
Commercial & Retail
Integrated security for CBD office towers, suburban malls, retail stores, and mixed-use commercial developments across Singapore.
Residential
Premium security concierge and access management for condominiums, landed estates, and gated communities across Singapore.
Construction
Site security, equipment protection, worker safety compliance, and after-hours monitoring for construction projects across Singapore.
Data Centres
Multi-layered physical security for colocation facilities, enterprise data centres, and cloud infrastructure campuses across Singapore.
Financial Services
Enhanced security for banks, insurance companies, asset managers, fintech firms, and financial institutions operating under MAS regulatory frameworks.
Healthcare
Patient-centred security for public hospitals, private medical centres, specialist clinics, and healthcare campuses across Singapore.
Logistics & Warehousing
Asset protection, supply chain security, and vehicle access management for warehouses, distribution centres, and logistics hubs across Singapore.
Transport
Trained officers for MRT stations, bus interchanges, train depots, and public transport infrastructure across Singapore.
Hospitality & Hotels
Discreet, guest-focused security for luxury hotels, resort properties, serviced apartments, and hospitality venues across Singapore.
Industrial & Manufacturing
Robust security for factories, processing plants, and industrial facilities across Jurong, Tuas, and Singapore's industrial estates.
Events & Entertainment
Professional event security for concerts, festivals, F1, exhibitions, sports events, and entertainment venues across Singapore.
Critical Infrastructure & Utilities
High-security protection for power stations, water treatment plants, telecommunications facilities, and essential services infrastructure across Singapore.
Services Enhanced by MyPICO
MyPICO integrates directly with these PICO services for a seamless security operation.
Manned Guarding
Trained Officers. Technology-Backed. Accountable Every Minute.
Learn moreSentinel Patrol
Flexible, Responsive, Always On the Move
Learn moreEvent Security
Your Event Runs Smoothly Because Security Never Stops Working.
Learn moreSecurity Concierge
The First Face Your Visitors See. The Last Line They'll Ever Cross.
Learn moreSentinel Overwatch
Remote Command-Grade Surveillance. Zero On-Site Manpower.
Learn moreVoid Property Security
Empty Buildings Attract Problems. We Make Sure They Don't.
Learn moreRapid Deploy Surveillance
Drop It. Power It. Watch Everything.
Learn moreHybrid Security
Physical Presence. Digital Intelligence. One Unified Operation.
Learn moreRelated Solutions
SIOC Operations
Our purpose-built 24/7 command-and-control facility where trained operators monitor every deployment, coordinate every response, and support every field officer in real time.
Learn moreVisitor Management System
Digital visitor registration with ID scanning, photo capture, badge printing, watchlist screening, and instant host notifications — replacing clipboard sign-ins with seamless security.
Learn moreVirtual Patrol
Trained security operators conducting systematic camera surveillance rounds from our command centre — checking every zone, verifying every alert, and dispatching response when needed.
Learn moreProven Results
Integrated modules powering every aspect of security operations across the platform
Faster incident resolution compared to traditional paper-based security operations
Ready to get started?
Contact us for a tailored MyPICO deployment that fits your security needs